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e-Learning: Process Gantt Charts
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e-Learning Modules
15 min

e-Learning: Process Gantt Charts

In this e-Learning module you learn how Process Gantt charting is useful and how it can help visualise key constraints in a process, which can aid the Big Room team to identify tests of change.

FCA Methodology (Our Approach)

e-Learning: Spaghetti Diagrams
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e-Learning Modules
15 min

e-Learning: Spaghetti Diagrams

By completing this e-Learning module you will be able to explain how spaghetti diagrams visualise the process, as well as learn how to interpret them and create your own.

FCA Methodology (Our Approach)

e-Learning: Driver Diagrams
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e-Learning Modules
15 min

e-Learning: Driver Diagrams

By completing this e-Learning module you will be able to describe the key parts of a driver diagram, discuss how they help manage and structure multiple improvements. Describe the process of coaching the Big Room to complete a driver diagram and create your own.

FCA Methodology (Our Approach)

Run Chart Template
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QI Templates
10 min

Run Chart Template

An Excel template to support you to make a Run Chart.eaders to track Coaches progress and attendance

Data Skills

e-Learning: Statistical Process Control Charts (SPC)
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e-Learning Modules
15 min

e-Learning: Statistical Process Control Charts (SPC)

By completing this e-Learning module you will be learn how SPC charts can be used in improvement, test your knowledge of SPC rules, identify types of variation.

Data Skills

e-Learning: Benchmarking
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e-Learning Modules
15 min

e-Learning: Benchmarking

By completing this e-Learning module you will be able able to explain the concept of benchmarking. Identify how you can help teams frame a range of possible measures around a theme/global aim using the value compass. Develop a value compass.

Improvement Tools

e-Learning: Coaching Roadblocks
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e-Learning Modules
15 min

e-Learning: Coaching Roadblocks

In this e-Learning Module you will learn how to identify common roadblocks, consider road block themes experienced in your coaching so far.

Coaching Skills

e-Learning: Reflections on Coaching Development
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e-Learning Modules
15 min

e-Learning: Reflections on Coaching Development

In this e-Learning Module you will review your strengths and opportunities for further development. You will be invited to create an action plan to intentionally develop your coaching skills.

Coaching Skills

e-Learning: System Dynamics Measures
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e-Learning Modules
15 min

e-Learning: System Dynamics Measures

In this e-Learning Module you will learn how to describe the concepts of system dynamics, differentiate between the different system measures and apply the learning in a real life context.

Improvement Tools

e-Learning: Behaviour Change and COM-B
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e-Learning Modules
15 min

e-Learning: Behaviour Change and COM-B

In this e-Learning Module you will be able to describe the potential impact of change, describe and understand the COM-B model developed by Susan Michie. Connect how COM-B model can help support the Big Room.

Improvement Tools

e-Learning: Reducing Queues and Waiting
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e-Learning Modules
15 min

e-Learning: Reducing Queues and Waiting

In this e-Learning Module you will gain an understanding or ‘Little’s Law’ be able to explain Erlang’s rule of thumb and how it might apply in healthcare.

Improvement Tools

e-Learning: Coaching Scenarios
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e-Learning Modules
15 min

e-Learning: Coaching Scenarios

This e-Learning module is constructed as a game to enable Flow Coaches to try out their coaching skills in different scenarios.

FCA Methodology (Our Approach)